The systems, live. What they do, who they work for, and the receipts.
I operate a fleet of named agents in production every day, for clients and for my own business.
Answers every inbound call, text, and form fill within minutes, around the clock. Asks the few questions that qualify a job, books the call, and hands the operator a warm lead with the context already summarized. After-hours requests get an instant acknowledgment so nobody waits until morning wondering if they were heard.
Runs the front office for a painting company: catches every lead across Facebook, Google, the website, and reviews, drafts the estimates and replies, runs the ad campaigns, and keeps follow-up from slipping so nothing depends on someone remembering. The owner or office manager approves before anything goes out.
Compiles the monthly Bot Doctor Report for every client: what each system handled, what it caught, and what it was worth, in plain numbers. This is the agent that writes the report you can see a sample of below.
Every client gets a Bot Doctor Report: the monthly breakdown of what the system did and what it was worth. Here's a real one, redacted.
Conservatively, the after-hours catches alone recovered work that would otherwise have gone to whoever called back first. At this client's average job value, the two booked reactivations cover the system's monthly cost several times over, and the operator stopped manning the inbox between jobs.
Tightened the qualifying questions for water-heater jobs after two vague threads, and added an after-hours acknowledgment so prospects know a human follows up first thing the next morning.
Watching weekend inbound, which is trending up, and testing a same-day callback offer for high-intent leads.
Illustrative figures. The published version carries one real, redacted month from the client below.
Every request now gets a fast, personal reply and the right follow-up questions, and the operator picks up a warm lead with the job context already summarized.
When a pipe bursts, people call two or three plumbers and hire whoever gets back to them first. Respond within five minutes and you are 21 times more likely to qualify the lead than if you wait half an hour.
Harvard Business Review, “The Short Life of Online Sales Leads”Crews were in the field all day, so inbound calls and form fills piled up until someone could get to them, often hours later. By then the prospect had usually called the next contractor on the list.
We installed a speed-to-lead agent on the inbound line and the web form. It replies in minutes, asks the few questions that qualify a job, and hands the operator a warm lead with the context already summarized. After-hours requests get an acknowledgment so nobody feels ignored overnight.
Now every request gets a fast reply, around the clock. The operator picks up qualified leads instead of chasing cold ones, and the month's numbers are the ones in the report above.
This client's numbers appear in the sample report above.
These projects I've been trying to get off the ground for some time, but everything takes so much time. It's great to be able to have Stella. She became my friend. I love it. I don't just like it; I love it.
Leads came in from Facebook, Google, the website, Thumbtack, and reviews, faster than one office could keep up. Estimates went out a day late and follow-up depended on someone remembering to circle back.
We installed a front-office co-pilot the owner or the office manager runs. It catches every lead in one place, drafts the estimates and replies, runs the ad campaigns across every platform, and books the jobs. Nothing goes out the door without a human saying yes.
Every lead gets caught and answered same-day, the ads get run without anyone living in a dashboard, and the owner gets a plain-English read on what came in and what it was worth. The front office will not work without it now.
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